🔒 Guardian Privacy Shield

Protecting your cosmic data with galactic-level security

Our Cosmic Commitment to Your Privacy

At Guardian Casino NZ, we believe that protecting your privacy is as important as protecting the galaxy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our cosmic social casino platform.

Last Updated: January 26, 2025

🛡️ Information We Collect

Personal Information

When you join our cosmic guardian community, we may collect:

  • Account Information: Email address, username, age verification details
  • Profile Data: Gaming preferences, avatar settings, display name
  • Communication Data: Customer support interactions, feedback submissions
  • Verification Information: Age verification documents (processed securely and deleted after verification)

Gaming Data

To enhance your cosmic gaming experience, we collect:

  • Game Activity: Games played, session duration, achievements unlocked
  • Progress Information: Levels completed, cosmic coins earned, bonuses claimed
  • Preferences: Game settings, favorite games, notification preferences
  • Social Features: Friend connections, leaderboard participation

Technical Information

For security and performance optimization:

  • Device Information: Device type, operating system, browser version
  • Usage Analytics: Page views, feature usage, error reports
  • Connection Data: IP address, location (country level only), connection quality
  • Cookies and Tracking: Session cookies, preference cookies, analytics cookies

⚡ How We Use Your Information

🎮

Gaming Experience

Provide, maintain, and improve our cosmic casino platform, save your progress, and personalize your gaming experience.

🔒

Security & Safety

Verify your age, prevent fraud, detect suspicious activity, and maintain platform security.

💬

Communication

Send important updates, respond to support requests, and provide customer service.

📊

Analytics & Improvement

Analyze usage patterns, improve our services, and develop new cosmic features.

⚖️

Legal Compliance

Comply with New Zealand laws, respond to legal requests, and protect our rights.

🛡️

Responsible Gaming

Monitor gaming patterns, provide responsible gaming tools, and offer support when needed.

🤝 Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:

🌟 Your Privacy Rights

Under New Zealand's Privacy Act 2020, you have the following cosmic rights:

👁️

Access Right

Request a copy of all personal information we hold about you

✏️

Correction Right

Update or correct any inaccurate information

🗑️

Deletion Right

Request deletion of your account and associated data

📦

Portability Right

Receive your data in a machine-readable format

🚫

Objection Right

Object to certain types of data processing

⏸️

Restriction Right

Limit how we process your information

To exercise your rights, contact us at:

📧 [email protected]

📞 0800 654 655

🍪 Cosmic Cookies Policy

We use cookies to enhance your cosmic gaming experience:

You can manage cookie preferences in your browser settings, but disabling essential cookies may limit platform functionality.

🔐 Galactic-Level Security

We implement comprehensive security measures to protect your cosmic data:

🛡️

Encryption

All data transmission uses 256-bit SSL encryption

🔒

Access Controls

Strict employee access controls with regular security training

🔍

Monitoring

24/7 security monitoring and intrusion detection systems

💾

Data Protection

Regular backups with secure, encrypted storage

🔄

Regular Audits

Periodic security assessments and vulnerability testing

📱

Secure Infrastructure

Cloud hosting with enterprise-grade security standards

⏰ Data Retention

We retain your information only as long as necessary:

  • Account Data: Retained while your account is active, plus 2 years for legal compliance
  • Gaming Data: Kept for improving services, anonymized after 3 years
  • Support Records: Maintained for 2 years to track issue resolution
  • Analytics Data: Aggregated and anonymized, retained for 4 years
  • Legal Records: Kept as required by New Zealand law

You can request immediate deletion of your account and associated data by contacting us.

👶 Children's Privacy

Guardian Casino NZ is strictly for users 18 years and older. We do not knowingly collect information from anyone under 18. If we discover that we have collected information from someone under 18, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us immediately at [email protected].

🌍 International Users

Guardian Casino NZ is designed for New Zealand residents. If you access our platform from outside New Zealand, you acknowledge that:

  • Your data may be transferred to and processed in New Zealand
  • New Zealand privacy laws will govern data processing
  • You are responsible for compliance with your local laws
  • Some features may not be available in your region

🔄 Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes:

  • We'll update the "Last Updated" date at the top of this policy
  • We'll notify you via email or platform notification
  • For major changes, we may require renewed consent
  • Previous versions will be archived and available upon request

Continued use of our platform after policy updates constitutes acceptance of the new terms.

📞 Contact Our Privacy Guardians

For any privacy-related questions, concerns, or requests:

📧 Email

[email protected]

📞 Phone

0800 654 655 (Mon-Fri, 9 AM - 5 PM NZST)

📍 Address

Guardian Casino NZ Ltd.
Privacy Department
Level 15, Sky Tower
Auckland Central 1010
New Zealand

We aim to respond to all privacy inquiries within 10 business days.

⚖️ Privacy Complaints

If you're not satisfied with how we've handled your privacy concern, you can lodge a complaint with:

🏛️ Office of the Privacy Commissioner

Website: privacy.org.nz

Phone: 0800 803 909

Email: [email protected]